Privacy Policy
Last Updated: October 31, 2026
At Soul Runners, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit www.soulrunners.club or use our services.
1. Information We Collect
When you visit our website, register for a program, purchase a product or contact us, we may collect information including:
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Your name, email address and phone number.
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Billing and payment information.
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Information you provide when registering for running clinics, coaching programs or other services.
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Information submitted through contact forms, subscriptions or customer accounts.
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Website usage information, including cookies, browser type, device information and pages visited.
We collect information you voluntarily provide and certain technical information automatically when you use our website.
2. How We Use Your Information
We may use your information to:
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Process purchases and registrations.
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Deliver running clinics, coaching services and digital products.
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Communicate with you about your purchases, programs or inquiries.
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Send newsletters, updates or promotional communications when permitted.
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Improve our website, services and customer experience.
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Monitor website performance and understand visitor activity.
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Meet applicable legal and business obligations.
You can unsubscribe from marketing emails at any time using the unsubscribe link provided.
3. Payments and Third-Party Services
Our website is hosted through Wix, which provides website functionality, online purchasing and customer account services.
Payments are processed through the payment providers available on our website. Payment information is handled according to the security and privacy practices of those providers.
We may also use third-party services for website analytics, marketing, email communications and advertising.
These providers may process personal information as necessary to deliver their services.
4. Cookies and Google AdSense
Our website uses cookies and similar technologies to support website functionality, understand visitor behaviour and improve the browsing experience.
We may use Google AdSense to display advertisements on selected blog pages.
Google and its advertising partners may use cookies or similar technologies to display advertisements, measure advertising performance and, where permitted, personalize advertising based on visits to this and other websites.
You can learn more about how Google uses information from websites that use its services at:
https://policies.google.com/technologies/partner-sites
You can manage Google's personalized advertising settings at:
https://myadcenter.google.com/
You may also manage cookies through your browser settings or any cookie preference controls available on our website.
5. Affiliate Links
Some Soul Runners blog posts and website content may contain affiliate links, including links to products available through Amazon.
As an Amazon Associate, Soul Runners may earn from qualifying purchases.
If you purchase a product through an affiliate link, we may receive a small commission at no additional cost to you.
Third-party retailers have their own privacy policies governing information collected through their websites.
6. Email Communications
If you subscribe to our newsletter, register for a program or request information, we may contact you with relevant updates.
Marketing communications are sent in accordance with applicable consent requirements.
You may unsubscribe from promotional emails at any time.
7. Sharing Your Information
We do not sell personal information to third parties.
We may share information with trusted service providers when necessary to operate our website, process payments, deliver services or comply with legal obligations.
Advertising and analytics providers may collect information through cookies and similar technologies as described in this policy.
8. Data Security and Retention
We take reasonable steps to protect personal information from unauthorized access, disclosure or misuse.
Information may be stored and processed through Wix and other service providers, including providers operating outside Canada.
We retain personal information only as long as reasonably necessary for the purposes described in this policy or to meet legal requirements.
No online system can guarantee complete security.
9. Your Privacy Rights
You may contact Soul Runners to request access to, correction of or deletion of your personal information, subject to applicable legal requirements.
You may also withdraw consent to certain uses of your information, where permitted by law.
10. Children's Privacy
Our website is not intended to collect personal information directly from children without appropriate parental or guardian involvement.
Where information about minors is required for program participation, we seek appropriate authorization from a parent or legal guardian.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, services, technology or legal obligations.
Updates will be posted on this page with a revised date.
12. Contact Us
If you have questions about this Privacy Policy, how your personal information is collected or used, or would like to request access to or correction of your information, please contact us.
Soul Runners
London, Ontario, Canada
Email: kristen@soulrunners.ca
Website: https://www.soulrunners.club
